Question 1

How do I book a trip?

Accepted Answer

You can give us a call at 804-513-8311, email us or book through the site by filling out our form. Our staff will walk you through booking the right trip for you!

Question 2

How do I know which trip to book?

Accepted Answer

The best thing to do is look through our sportfishing or island excursion optionsto get a good idea of what we offer. If you are still up in the air or want something totally customizable, then shoot us an email or call 804-513-8311. Kelsey will walk your through your interests and create a perfect day or week for you!

Question 3

Where do you pick up and drop off?

Accepted Answer

Our home port is on Water Island. We do complimentary pick ups and drop offs at the Water Island Ferry Dock and in Frenchtown near the fish market, next to Frenchtown Deli.
 
We would be happy to do specialty pick ups on St. John, at your resort or cruise ship dock upon request. Additional dockage fees may apply, please call 804-513-8311 to discuss options.

Question 4

How does payment work?

Accepted Answer

We accept Venmo, Paypal, traveler's checks, and cash payments. Cash gratuities for the captain and crew are most appreciated. This is a service industry and they do work for tips. 20-25% of your trip is a customary tip if you had a great time, or more if you feel your captain/crew went above and beyond!
 
We will take a deposit of 50% to secure your trip type and date, and the final 50% when you arrive to meet your captain.

Question 5

What is your cancellation policy?

Accepted Answer

We require a 50% deposit to confirm your charter booking. The deposit will be applied to the total cost of your charter. Cancellations made 48 hours or more in advance of your charter date will receive a full refund of the deposit. Any cancellation within 48 hours, will forfeit your deposit.
 
No shows will be charged the full amount of the charter. If you need to cancel a scheduled trip for any reason, please call us at 804-513-8311. Fourth Island Charters reserves the right to modify reservation policies and fees at any time.

Question 6

Will you cancel the trip for bad weather?

Accepted Answer

We want to be on the water just as bad as you do! We do everything we can to check forecasts, wind patterns, and radar so that you have the best time on the water. However, some things are unpredictable.
 
Occassionally the weather does not cooperate and boats break down. Your safety and comfort are our number one priority. In the event of inclement weather or unforseen boat issues causes us to cancel the trip, and we are unable to reschedule your charter during your stay, we will provide a full refund.

Question 7

Are kids allowed on the trips?

Accepted Answer

Absolutely! Our crew love having kids on board and teaching them new things about fishing/snorkeling. Because there are different Coast Guard rules for children, please just let us know ahead of time how many children and ages of each so that we can make sure we have the correct gear and safety equipment on board.

Question 8

How many guests can go on the trips?

Accepted Answer

We can take a maximum of 6 guests on our boat, Dogsled. If you have more guests, no worries! Kelsey can help you book a charter to accomodate up to 450 people. Whatever your needs, we can help you make it work on the water.

Question 9

Does the boat have a bathroom?

Accepted Answer

Yes, we do have marine head. This head is used for emergencies only and we suggest trying to use the bathroom before coming aboard, as this is nothing like your toilets at home 🙂

Question 10

What should we wear or bring?

Accepted Answer

It gets very hot out on the water, so covering up in SPF shirts, sunglasses, hats and reef safe sunscreen is a must. We provide ice cold water and soda but any snacks or drinks you would like to bring, feel free (just no glass on the boat). Cameras or GoPros to get some great shots are also smart to bring along.

Question 11

Where should we stay?

Accepted Answer

We work with lots of Airbnbs, hotels and villas. Give us a call and we would be happy to share some of our favorite areas on the island and suggestions for lodging.

Question 12

Is there an age or weight requirement?

Accepted Answer

We accept guests between the ages of 2-80. Although we technically do not have a weight limit, our tours require individuals to be in good physical health. Both fishing and snorkeling/ moving around a boat can be strenuous activities. We do not want this to get in the way of you having a wonderful excursion, but guest safety is our top priority. If you have any concerns about your condition, please feel free to contact us first.

Question 13

Do you do SCUBA?

Accepted Answer

We do not do SCUBA on Dogsled, but can set you up on an excursion that can take you diving to the best local spots!!

Fourth Island Charters

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